Terms of Service
Last updated: 15 July 2026
1. About These Terms
These Terms of Service govern your use of the Simplovative Solutions website at www.simplovative.com and any engagement with our services. By using this website or engaging our services, you agree to these terms.
Simplovative Solutions is a custom SaaS development company registered and operating from Bangalore, Karnataka, India.
2. Our Services
Simplovative Solutions provides custom software development services including but not limited to:
- Custom SaaS application design and development
- ERP and CRM system development
- Web and mobile application development
- API development and third-party integrations
- Cloud hosting, deployment, and DevOps
- Software maintenance and AMC (Annual Maintenance Contracts)
- Business process consulting
The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work (SOW) or proposal agreed upon between both parties before work begins.
3. Payments and Pricing
All prices quoted are exclusive of GST at 18% unless explicitly stated otherwise. Payments are structured as milestones as defined in the project proposal:
- An advance payment is required before development begins
- Milestone payments are due upon reaching agreed project stages
- Final payment is due at project go-live or delivery
Monthly SaaS subscription fees are billed in advance and are non-refundable. Overdue payments may result in suspension of hosted services.
4. Intellectual Property
Upon receipt of full payment for a project, the client owns the custom application code developed specifically for them. Simplovative Solutions retains ownership of:
- Our internal frameworks, libraries, and reusable components
- Our development tools, methodologies, and processes
- Any third-party open-source software incorporated into the project (subject to their respective licences)
The client grants Simplovative Solutions the right to use the project as a portfolio reference (without disclosing confidential business data) unless explicitly agreed otherwise in writing.
5. Confidentiality
We treat all client business information shared during an engagement as confidential. We will not disclose your business processes, data, or proprietary information to third parties without your written consent, except where required by law.
6. Client Responsibilities
The client agrees to:
- Provide timely feedback and approvals at each project milestone
- Designate a point of contact with authority to make decisions
- Provide access to existing systems, data, and documentation required for the project
- Make payments as per the agreed schedule
Delays caused by the client (late feedback, unavailability, scope changes) may result in revised timelines and additional costs.
7. Scope Changes
Any changes to the agreed project scope must be submitted in writing and will be assessed for timeline and cost impact. Simplovative Solutions will provide a change order estimate before proceeding with scope additions.
8. Limitation of Liability
Simplovative Solutions' total liability for any claim arising from a project shall not exceed the total fees paid by the client for that specific project. We are not liable for indirect, incidental, or consequential damages including loss of business, revenue, or data.
We make no warranties that the software will be error-free. We will rectify bugs reported during the warranty period (typically 30–60 days post go-live as specified in the proposal) at no additional charge.
9. Termination
Either party may terminate a project engagement with 30 days written notice. Upon termination:
- The client is responsible for payment of all work completed up to the termination date
- Simplovative Solutions will deliver all completed work and source code upon receipt of outstanding payment
- Monthly SaaS subscriptions may be cancelled with 30 days notice; no refunds are provided for the current billing period
10. Website Use
This website is provided for informational purposes. You may not use it to:
- Submit false or misleading information
- Attempt to gain unauthorised access to any part of our systems
- Reproduce our content without written permission
11. Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes arising from these Terms or from a project engagement shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.
12. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page. Continued use of our website or services after changes constitutes acceptance of the updated Terms.